Q: My web browser is not supported. When will you support it?

A: Our engineering team are working hard to support all browser types. In the meantime; please use one of the compatible web browsers we currently support.

Q: Do I need to keep my web browser open to receive notifications?

A: If you are using Windows with Google Chrome or using a Mac with Safari web browser then you do not need to keep the browser open.

The same applies to Android devices using Google Chrome. You do not need to keep the browser open.

Q: I have selected to Allow notifications using my web browser but I can’t see the alert when I receive a new enquiry?

A: Sometimes Windows or Mac by default snooze notifications which prevents the alert from popping up. On Windows computers Focus Assist by default automatically snoozes web push notifications and on Mac computers, Do Not Disturb when enabled will pause web push notifications. To change the way Windows or Mac handle alerts:

Windows:

  • Go to Settings > System > Focus assist and select Off

Mac:

  • To disable Do Not Disturb, click the Control Center icon in the top-right corner of your Mac's menu bar and toggle off the Do Not Disturb option

Q: I no longer wish to receive instant push notifications from Natural Therapy Pages; how do I disable it?

A: Please see below on how to disable instant push notifications from Natural Therapy Pages for your respective web browser:

Chrome:

  • On your computer, open Chrome

  • At the top right, click More. Settings

  • Under "Privacy and security," click Site settings

  • Click Notifications.

  • Underneath the Allow column, scroll down until you see https://www.naturaltherapypages.com.au:443 click More and select Remove

Safari:

  • On your computer, open Safari

  • Click on Safari > Preferences

  • Click on Websites and then Notifications on the left column

  • Highlight the Natural Therapy Pages website and tap the Remove button at the bottom

  • Confirm the removal

Firefox:

  • On your computer, open Firefox

  • Go to Settings.

  • Choose "Privacy & Security"

  • Select Settings which corresponds to Notifications

  • Click on https://www.naturaltherapypages.com.au:443

  • Then Click on Remove Website

  • Save Changes

Chrome (Android):

  • On your mobile device, open Chrome

  • Select  Settings

  • Select Site Settings

  • Choose Notifications

  • Select Natural Therapy Pages

  • Turn off the toggle switch

Samsung Internet:

  • On your mobile device, open Samsung Internet

  • Go to Settings.

  • Tap Notifications

  • Tap the three dots in the top right corner

  • Tap on "Allow or block sites"

  • Disable push notifications for Natural Therapy Pages

Q: I turned off instant push notifications from Natural Therapy Pages, but now I want it back on; how do I enable it?

A: Please see below on how to enable instant push notifications from Natural Therapy Pages for your respective web browser:

Chrome:

  • On your computer, open Chrome

  • At the top right, click More. Settings

  • Under "Privacy and security," click Site settings

  • Click Notifications.

  • Click Add

  • In the box type: https://www.naturaltherapypages.com.au

  • Click Add

Safari:

  • On your computer, open Safari

  • Click on Safari > Preferences

  • Click on Websites and then Notifications on the left column

  • Highlight the Natural Therapy Pages website and tap Allow

  • Confirm

Firefox:

Chrome (Android):

  • On your mobile device, open Chrome

  • Select  Settings

  • Select Site Settings

  • Choose Notifications

  • Select Natural Therapy Pages

  • Turn on the toggle switch

Samsung Internet:

On your mobile device, open Samsung Internet

  • Go to Settings.

  • Tap Notifications

  • Tap the three dots in the top right corner

  • Tap on "Allow or block sites"

  • Allow push notifications for Natural Therapy Pages